Diagnose email problems

Are you totally dependent on your Outlook Express for your official work? If yes, you might have been a victim of unexpected email problems in Outlook. These situations surely make you nervous and panic-stricken. You tend to bother immensely about your important client interaction which is pending. You might also end up losing your important documents stored in your Outlook Express. In this case you should know how to diagnose email problems. This is where some tips and suggestions are important for you to diagnose email problems in Outlook.

You can face problems such as:

You can be disturbed by messages such as “Message could not be opened from Outbox folder.” You might also find that your ‘outbox’ is storing more messages than your ‘inbox.’ Messages such as “some errors occurred while processing the requested tasks,” might also pop up.

In these cases, you can diagnose email problems and try out the following tips:

You can check your mail server settings.

• You can select Tools and then go to Properties.
• Enter the correct server name in SMTP.
• In settings, you can also enter a different username and password which does not match that of the incoming mail credentials.
• You can also check the port under SMTP.

You should also keep in mind that the ‘sent items’ is not overloaded.

• Your sent items folder cannot hold data which is more than 2 GB.
• If the ‘sent items’ is overloaded with too many documents, sent some of the documents from the sent items to another folder.
• You should always compact folders yourself after the documents are transferred in another folder.

You can also opt to rename a corrupt file -Outbox.dbx.

• You can close the Outlook Express, and then open your Outlook Express store folder with Windows, and rename the Outbox.dbx file to Outbox.old.
• It is likely that this renaming will resolve your ‘sent mail’ problems in Outlook Express. Later on if you want, you can delete the file Outbox.old.

Hence, do not be edgy or stressed next time when you have to diagnose email problems in Outlook Express. It is just a temporary phase and you can fix it yourself by following some of these tips. Till then, happy mailing!